BIZ BUZZ: PLDT launches ‘internet’ generator

Broadband services tend to be interrupted during typhoons and when bad actors cut and steal cables that deliver connectivity. It is such a hassle because this prevents us from performing tasks like sending emails for work and paying bills. It can also be frustrating when an episode of your favorite TV series stops loading.

PLDT Inc. wants to eliminate internet downtime with Fiber Always On PLDT Home product, which can be availed as an add-on feature by existing customers for P299 per month.

“If your fiber line gets cut accidentally … you will have instant fiber connection in a few seconds,” PLDT vice president and head of home fixed broadband Viboy Añonuevo said during the product launch on Wednesday in Makati.

The internet modem, under this subscription, is equipped with both fiber connection and LTE technology, allowing wireless connectivity. Should fiber encounter a glitch, the connection will be switched to LTE.

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Añonuevo likened it to a power generator that is being switched on to plug the electricity gap during brownouts.

In addition, the PLDT official said that when services go down, the telco would be notified immediately, eliminating the need to reach out to customer service representatives.