Talk of the Town: AI, not Trump, biggest risk to BPOs

Comments on “AI, not Trump, biggest risk to BPOs,” (Editorial, 3/17/25) via https://opinion.inquirer.net:

There is NO doubt AI will spell the end of the Philippine BPO industry—the train is in motion already—it is only a matter of time before BPO sector will lay off 85% of the staff—there are too many reports noting this already.

Tang

Because the AI they are using can’t make it. Not all AI models are made equal … but put very good quality (also expensive) AI there like Perplexity or GPT 4o and the experience will be completely different.

2ndwindfam

See Also

Edsa’s shining moment

AI has access to a lot of information but knows nothing at all. Solutions providers will never lose out to AI.

banned