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SSS sets bigger, better services in 2026
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SSS sets bigger, better services in 2026

Nyah Genelle C. De Leon

The Social Security System (SSS) is preparing a wide range of programs for 2026, including pension increases, a microloan program, continued emergency loan support and other expansion initiatives.

In its 2026 outlook, the state-run agency laid out plans for next year, saying its main goal is to enhance its servicing platforms.

“We also look forward to 2026 where we continue implementation of existing programs, develop new ones, strengthen member servicing and expand the footprint of SSS nationwide and abroad,” SSS president and CEO Robert De Claro said.

Among its programs is the second tranche of the Pension Reform Program, which will raise pensions for all retirees in September 2026.

Earlier this year, SSS rolled out a 10-percent increase for retirement and disability pensioners, while survivorship pensioners received a 5-percent hike.

The first-ever pension increase will be followed by another adjustment in 2027. By the end of the 2025 to 2027 period, pensions for retirement and disability pensioners will have risen by 33 percent, while survivorship pensions will see a total increase of 16 percent.

Meanwhile, the emergency loan program for typhoon victims, recently announced by President Ferdinand Marcos Jr., will be available until Dec. 9, 2026, or until the government lifts its calamity declaration.

The loan has a 7-percent annual interest rate and a six-month moratorium.

SSS also expects to roll out its newly approved microloan program in early 2026, allowing pensioners to borrow cash for short-term needs with a 15- to 90-day tenor at an interest rate of 8 percent per annum or 0.67 percent per month.

On the expansion front, the agency plans to open foreign representative offices in Madrid, San Francisco and Macau, along with 10 new local branches.

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A massive recruitment drive is also on the table, with SSS looking to hire 1,800 personnel for both physical and virtual work.

“This effort aims to address gaps in service delivery and improve handling of requests and complaints,” the agency said.

Recall that in November, the Anti-Red Tape Authority tagged the SSS as the most complained-about government-owned and -controlled corporation, citing 244 complaints from January to August 2025.

The state-run agency has since disputed this, saying there is already a 99.3 percent resolution rate within mandated timelines.

The SSS is also exploring partnerships with the National Commission of Senior Citizens, as well as programs for gig economy workers and a contribution subsidy initiative for 2,000 overseas Filipino workers, backed by a P28.8-million commitment from Double Dragon Corp.

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