BIZ BUZZ: Philippine Airlines captures ‘4 stars’

Philippines Airlines (PAL) keeps soaring higher, as it has just bagged a prestigious 4-Star Major Airline 2026 rating.

The flag carrier earned the award from the Airline Passenger Experience Association (Apex), a US-based air travel organization.

Airlines securing this status mean that they “consistently deliver excellence across critical touch points—cabin comfort, cleanliness, food and beverage, inflight entertainment, connectivity and customer service.”

Taking home the recognition is seen to boost PAL’s global credibility as well as cement its position against rivals.

“Being recognized by APEX, the world’s leading airline industry association, is a significant milestone for Philippine Airlines,” said Carlos Luis Fernandez, PAL executive vice president and chief operating officer.

“We remain steadfast in sustaining the highest standards of service for the welfare of the passengers we serve across our global network,” Fernandez added.

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PAL also earlier clinched the 2025 Flyers’ Choice Award as the second most preferred airline in Southeast Asia.

The group flies to 31 destinations in the Philippines and 38 routes in Asia, North America, Australia and the Middle East.