US health-care giant BSMH sets up business processing hub in BGC

American health-care giant Bon Secours Mercy Health (BSMH) has opened a global business processing hub in BGC Taguig, which will employ 250 Filipinos to provide essential human resources, finance, supply chain and site support functions.
In a statement on Monday, BSMH said the new global business services (GBS) center located at Park Triangle Corporate Center would serve its associates and operations in the United States and Ireland.
“By investing in Filipino talent and expertise, we are building a strong foundation to support our worldwide operations, enhance efficiency and foster seamless collaboration across borders,” GBS-Manila country head Sam Padilla said.
“The opening of our new GBS office in the Philippines marks an important milestone in strengthening our ministry globally,” Padilla said.
BSMH said its new center plays a vital role in enhancing operational efficiency, boosting the ministry’s capabilities and ensuring seamless collaboration across geographies.
It also allows the company to expand its international health-care footprint to improve patient access and optimize care delivery.
BSMH unveiled its new office in BGC after announcing a $500-million investment to develop a premium tertiary hospital in the Philippines and the expansion of its existing GBS operations in the country.
Expansion mode
The US firm previously said it aimed to scale up its Manila operations to have 1,200 professionals from the current workforce of around 170.
“If realized, it would mark one of the largest private-sector health-care investments by a US-based system in the Philippines,” the Office of the Special Assistant to the President for Investment and Economic Affairs of the Philippines said in July.
Since 2013, BSMH has established its presence in the Philippines through its Global Ministries arm.
BSMH, one of the 20 largest health systems and the fifth-largest Catholic health system in the US, boasts of a network of more than 1,200 care sites and 50 hospitals.
It also invests in programs that address chronic illness, affordable housing, access to healthy food, education and wellness programs, transportation, workforce development and other social determinants of health.