JETOUR Auto PH launches aftersales training program to enhance service quality
In keeping with JETOUR Auto Philippines Inc.’s goal of growing the JETOUR brand and business in the Philippines above and beyond expectations, JAPI has taken major steps to ensure that the JETOUR sales and service teams are working smoothly and in sync. Achieving this harmonious working relationship takes a lot of training, and JAPI has consistently provided its staff with many opportunities to grow their skills and knowledge in their respective departments and divisions.
JAPI held its Aftersales Training Program at various JETOUR Auto dealerships nationwide. This 5-day intensive workshop was designed to ultimately empower JETOUR Auto’s technical staff with advanced knowledge and skills, ensuring that customers receive unparalleled support and service quality.
All 24 participants across the two batches received in-depth training on key technical areas, including:
Model Introduction – Participants were familiarized with JETOUR’s latest models, including design updates and new engineering advancements;
Technical Specifications – Participants were oriented in a detailed examination of performance metrics, engine specifications, and component functionality of all JETOUR models;
Features and Characteristics – The technical staff was also exposed to comprehensive reviews of the latest vehicle features and their unique characteristics;
Bulletins and Advisories – Participants were also kept up to date with essential safety bulletins, service advisories, and best practices gathered from all JETOUR Auto dealerships and offices worldwide;
Special Tools and Functions – Participants also underwent practical training on specialized tools and functions to enhance repair accuracy and efficiency.
The participating dealerships for the first batch were: JETOUR Auto Alabang; JETOUR Auto Edsa Centris; JETOUR Auto Quezon Avenue; JETOUR Auto Pasig; JETOUR Auto Baliuag; JETOUR Auto Dau; JETOUR Auto Marilao; JETOUR Auto Isabela; and JETOUR Auto Fairview.
For the second batch, the participating dealers were: JETOUR Auto Cebu; JETOUR Auto Bacolod; JETOUR Auto Iloilo; JETOUR Auto Davao; JETOUR Auto General Santos; and JETOUR Auto Cagayan De Oro.
By equipping lead technicians with critical, up-to-date technical skills, JAPI reaffirms its commitment to outstanding aftersales support that is in equal parts limitless and creative, helping dealerships deliver premium service experiences to JETOUR vehicle owners across the nation.
JETOUR Auto Philippines Inc. is the sole and official distributor of JETOUR vehicles and services in the country. JAPI sells the seven-seater JETOUR X70 variants in Journey, Travel, and Sport, Plus, the modern crossover variants in JETOUR Dashing, Dashing Symphony, Dashing Lightning i-DM, the subcompact crossover JETOUR X50, the JETOUR Ice Cream Battery Electric Vehicle, and the 4X4 SUV JETOUR T2 and JETOUR T2 Terminator.
For more details about JETOUR, you may visit JETOUR’s 22 authorized dealerships nationwide.
