bpo

Teleperformance upbeat on BPO operations in PH despite AI rise

Business process outsourcing (BPO) giant Teleperformance (TP) remains upbeat on the Philippines despite risks from…

BPOs see $45B in revenues within reach by 2027

Philippine business process outsourcing companies are confident they can deliver $45 billion in revenues next…

PH BPO jobs showing resilience amid AI disruption, HSBC says

The Philippines’ service export industry is showing resilience despite disruptions from artificial intelligence (AI), with…

Different strokes for different folks

I have been a practicing entrepreneur since I was young. I started my own food…

Philippine BPOs slash growth goals on AI shift

Philippine information technology and business process management (IT-BPM) firms are bracing for slower revenue growth…

Telus, NQX to expand BPO operations in PH

Two Canada-based business process outsourcing (BPO) companies are planning to expand their Philippine operations following…

BIZ BUZZ: Bane to BPOs: ‘Keep Call Centers in America’ bill

A new bill filed in the United States, called “Keep Call Centers in America Act,”…

Indian BPO firm to grow PH headcount to 5,000

India-based global business process outsourcing (BPO) firm Fusion CX is looking at Mindanao for its…

Ayala clinches 25-year lease of Camp John Hay hub

Ayala Land Inc. (ALI) and the Bases Conversion and Development Authority (BCDA) have formalized a…

Singapore’s TDCX expands in PH following buyout of American BPO

Singapore-based business process outsourcing (BPO) firm TDCX is expanding its presence in the Philippines with…