All pedagogical research states that in business the aim of excellent, if not satisfying customer…
In a dizzying marketplace where the line between legitimate and bogus, scam and sale, artificial…
Five of the world’s greatest marketing thought leaders stress the importance of customers, customer brand…
As economic uncertainty strains household budgets, consumers are becoming more selective about where they put…
Editor’s Note: Customer First is the Philippine Daily Inquirer’s special section devoted to promoting customer…
The customer may not always be right but, for businesses, responding to their needs and…
Coffee chain Compose Coffee, a unit of Jollibee Foods Corp., ranked highest in customer satisfaction…
Filipinos are the second most digitally patient consumers in the Asia-Pacific region, according to a…
Abiotiz-led Union Bank of the Philippines is training a new agent to handle customer service.…