customer service

How heritage brands integrate AI into customer service

Editor’s Note: Customer First is the Philippine Daily Inquirer’s special section devoted to promoting customer…

Companies that provide best customer service named

The customer may not always be right but, for businesses, responding to their needs and…

Compose Coffee tops Korean customer survey

Coffee chain Compose Coffee, a unit of Jollibee Foods Corp., ranked highest in customer satisfaction…

PH ranks 2nd in digital patience in Asia-Pacific

Filipinos are the second most digitally patient consumers in the Asia-Pacific region, according to a…

BIZ BUZZ: Meet ‘Ria’

Abiotiz-led Union Bank of the Philippines is training a new agent to handle customer service.…