artificial intelligence

BPOs see $45B in revenues within reach by 2027

Philippine business process outsourcing companies are confident they can deliver $45 billion in revenues next…

Smart grooms AI platform as new revenue stream

PLDT Inc.’s wireless arm Smart Communications Inc. expects its newly launched artificial intelligence (AI) platform…

Silver Sessions: Inquirer brings AI and cybersecurity lessons to seniors

The world is changing at an unprecedented pace, driven by technological advances such as Artificial…

AI boom poses fresh risks for small enterprises

GENEVA, Switzerland—Technology has long streamlined business operations and slashed operational expenses, yet the advent of…

Asean to set AI cooperation rules

The Association of Southeast Asian Nations (Asean) is set to lay down common rules on…

IPOPHL drafts copyright rules for AI-assisted works

The Philippines could soon begin granting copyright to works produced with the help of artificial…

SEC shoots down AIQuest Trading’s offering

The Securities and Exchange Commission (SEC) has ordered AIQuest Trading and its operator to immediately…

AI transforming, not cutting PH outsourcing jobs–study

The artificial intelligence (AI) boom has not yet caused a decline in the Philippines’ service-export…

PH eyes more ‘nodes’ beyond Pax Silica

Manila is laying out a broader vision for the country’s industrial push that goes beyond…

How heritage brands integrate AI into customer service

Editor’s Note: Customer First is the Philippine Daily Inquirer’s special section devoted to promoting customer…