SMHCC properties excel at Radisson Hotel Group’s SEAP GM’s Conference
SM Hotels and Conventions Corp. (SMHCC) properties reaped multiple awards during the recently concluded 2024 Radisson Hotel Group (RHG) South East Asia Pacific GM’s Conference held last March 25-28 at Radisson Blu Hotel Cebu.
Park Inn by Radisson North EDSA was voted 2023 Hotel of the Year beating other properties in the Philippines and Fiji. To be bestowed such an accolade means that the hotel has achieved all its KPIs (Key Performance Indicators) and is a clear testament of the hotel’s steadfast dedication to unparalleled service excellence, exceptional guest experience, and continuous innovation.
Furthermore, Park Inn by Radisson North EDSA general manager Ann Olalo was awarded Talent Developer of the Year. This is a category that has just been introduced this year in recognition of general managers who significantly invest in their team’s growth. As such, the company takes pride in saying that Olalo is the first recipient of such an award. She was chosen over other nominated GMs in Medan and Batam, Indonesia. The award acknowledges Olalo’s outstanding leadership in determining, cultivating, and empowering talent within the organization. Inspired by her unwavering commitment to drive the professional growth and development of the hotel’s team members, Park Inn by Radisson North EDSA has established a standard for talent management in the region, showcasing a commitment to the fulfillment of the hotel’s goals and promoting a culture of excellence.
Radisson Blu Hotel Cebu, meanwhile, won the Operational Excellence Award for two years in a row. The award is accorded to the hotel whose exemplary performance across the region exhibits an impressive delivery of all its KPIs (Key Performance Indicators), together with a meticulous assessment of the hotel’s overall portfolio optimization, brand management, sales and revenue management, conduct of responsible business practices, and the like with an overall compliance to Radisson Hotel Group’s stringent quality standards.
Gracing the occasion are no less than SMHCC president Elizabeth T. Sy, SMHCC executive vice president (EVP) Peggy E. Angeles, and Radisson Hotel Group area senior vice president for South East Asia and Pacific Andre de Jong. Also, Radisson Blu Hotel Cebu GM Marko Janssen, who hosted the three-day conference, as well as Park Inn by Radisson GMs of SMHCC’s other properties, and all other RHG GM’s from the region were also present.
As one of the country’s major hotel developers, SMHCC is poised to embark succeeding years of innovation, expansion, and multiplication of more hotel properties, giving Filipinos and foreigners alike additional quality accommodation options that suit every occasion and celebration.
